On the ground
What this site collects
The website receives information you choose to submit about a transformer and the person handling it. Depending on what you enter, that may include a name, email address, telephone number, North Carolina site location, nameplate details or a description of failed equipment.
Keep the submission focused on the equipment. A voltage rating, tank condition and access description can explain the situation without employee records or unrelated facility documents.
Before sending a nameplate photo or inspection report, check whether it also reveals personal information or restricted site details.
Local reality
Form submissions
A form submission goes through a form-handling service and into an email inbox. That means the information does not stay only on the webpage where you entered it. Contact details, transformer descriptions and any included site information become part of the submitted message.
Treat the form as ordinary business correspondence, not a channel for confidential credentials. Do not include gate codes, passwords, employee identification numbers or instructions that grant access to a substation.
Describe the equipment and contact person without sending security details needed only for a later visit.
Around the site
Cookies and analytics
This site uses no cookies and no analytics. It does not use those tools to count your visits, follow your route between pages or build a browsing profile.
Reading about a pad-mounted transformer here does not require accepting a cookie banner or analytics consent.
There are no tracking pixels or advertising on this site. A visit to the privacy page is not used here to build an advertising audience. Submitting a nameplate description is a separate action: it sends the information you entered through the form-handling service.
Where it sits
How long we keep records
Form messages reach an email inbox, so leaving the website does not remove a submission. A message about a failed winding or a scheduled facility closure may remain within correspondence about that equipment.
This page does not promise automatic deletion after a stated number of days.
No fixed retention period is stated here for form submissions or related email. If a site address, contact name or attached report needs to be removed, identify the particular message in your request.
Do not assume that clearing your browser will erase a submitted equipment record.
On the ground
Who sees your information
The form-handling service processes the submission, and people handling the receiving email inbox can read the message. Those are the destinations described for website inquiries.
A submission about a radiator leak should contain only the details you intend to send through that service and inbox.
This page does not claim that a submitted document stays on your device or is visible to one named person only. If a utility report contains information you are not authorized to share, leave it out.
A brief equipment description can avoid exposing unrelated records.
Local reality
Your choices
You can read this website without submitting a form. If you do send equipment information, limit it to details relevant to the inquiry.
Use a business contact address where appropriate, and avoid including personal telephone numbers for employees who are not involved with the transformer.
Review attachments before sending them. Crop a nameplate photograph to exclude badges, vehicle plates or posted access instructions, and remove unrelated pages from equipment paperwork.
If you later notice an error in a submitted site address or contact detail, identify that error in a follow-up message.
Around the site
Contact
For a privacy concern, use the site's contact form and clearly label the message as a privacy request. Describe whether the concern involves contact information, a site address or an equipment document.
Include enough context to distinguish the submission without repeating sensitive information unnecessarily.
If you already have an email conversation about your transformer, a reply in that conversation can identify the record more clearly. State what information is incorrect or what you want removed.
Avoid attaching the same restricted drawing or facility security document again to explain the concern.
Local reality
What we hold, and for how long
An enquiry gives us a name, a contact and whatever detail you choose to send about the equipment. We keep that to answer the enquiry and to complete a purchase, and we do not sell it, rent it or pass it to a broker.
Site photographs are stored with the enquiry so that a second visit does not repeat the first. Ask and we will delete the file, including the photographs, once the job is closed.